Privacy policy

1.0 Introduction

The use of this web site constitutes agreement with the following terms and conditions:  

The International Trade Centre UNCTAD/WTO (hereafter referred to as the International Trade Centre, ITC or the Organization) maintains this web site (the “Site”) as a courtesy to those who may choose to access the Site (“Users”). The information presented herein is for informative purposes only. The International Trade Centre grants permission to Users to visit the Site and to download and copy the information, documents and materials (collectively, “Materials”) from the Site for the User’s personal, non-commercial use, without any right to resell or redistribute them or to compile or create derivative works there from, subject to the terms and conditions outlined below, and also subject to more specific provisions that may apply to specific Material within this Site. 

The International Trade Centre administers this Site. All Material on this Site from the International Trade Centre appears subject to the present Terms and Conditions. 

Unless expressly stated otherwise, the findings, interpretations and conclusions expressed in the Materials on this Site are those of the various International Trade Centre staff members, consultants, partners and advisers to the International Trade Centre who prepared the work and do not necessarily represent the views of the Organization.

 2.0 Disclaimers

(2.1) Materials provided on this Site are provided “as is”, without warranty of any kind, either express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose and non-infringement. The International Trade Centre specifically does not make any warranties or representations as to the accuracy or completeness of any such Materials. The International Trade Centre periodically adds, changes, improves or updates the Materials on this Site without notice. Under no circumstances shall the International Trade Centre be liable for any loss, damage, liability or expense incurred or suffered that is claimed to have resulted from the use of this Site, including, without limitation, any fault, error, omission, interruption or delay with respect thereto. The use of this Site is at the User’s sole risk. Under no circumstances, including but not limited to negligence, shall the International Trade Centre or its parent organizations, the United Nations, UNCTAD and the WTO be liable for any direct, indirect, incidental, special or consequential damages, even if the International Trade Centre has been advised of the possibility of such damages. 

(2.2) The User specifically acknowledges and agrees that the International Trade Centre and its parent organizations are not liable for any conduct of any User. 

(2.3) This site may contain advice, opinions and statements of various information providers. The International Trade Centre does not represent or endorse the accuracy or reliability of any advice, opinion, statement or other information provided by any information provider, any User of this Site or any other person or entity. Reliance upon any such advice, opinion, statement, or other information shall also be at the User’s own risk. Neither the International Trade Centre nor its parents, nor any of their respective agents, employees, information providers or content providers, shall be liable to any User or anyone else for any inaccuracy, error, omission, interruption, deletion, defect, alteration of or use of any content herein, or for its timeliness or completeness, nor shall they be liable for any failure of performance, computer virus or communication line failure, regardless of cause, or for any damages resulting therefrom. 

(2.4) As a condition of use of this Site, the User agrees to indemnify the International Trade Centre and its parents from and against any and all actions, claims, losses, damages, liabilities and expenses (including reasonable attorneys’ fees) arising out of the User’s use of this Site, including, without limitation, any claims alleging facts that if true would constitute a breach by the User of these Terms and Conditions. If the User is dissatisfied with any Material on this Site or with any of its Terms and Conditions of Use, the User’s sole and exclusive remedy is to discontinue using the Site. 

(2.5) This Site may contain links and references to third-party web sites. The linked sites are not under the control of the International Trade Centre nor its parents. Therefore, the International Trade Centre and its parents are not responsible for the content of any linked site or any link contained within a linked site. The International Trade Centre provides these links only as a convenience, and the inclusion of a link or reference does not imply the endorsement of the linked site by the International Trade Centre. 

(2.6) This Site may contain bulletin boards, chat rooms, feedback, contact pages, discussion fora, frequently asked questions (FAQs) and answers, access to mailing lists or other message or communication facilities (collectively, “Forums”), the User agrees to use the Forums only to send and receive messages and materials that are proper and related to the particular Forum. By way of example and not as a limitation, the User agrees that when using a Forum, he or she shall not do any of the following: 

(2.6.1) Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;

(2.6.2) Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information;

(2.6.3) Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents as may be required by law;

(2.6.4) Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer;

(2.6.5) Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded;

(2.6.6) Falsify the origin or source of software or other material contained in a file that is uploaded;

(2.6.7) Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner. 

(2.7) The User acknowledges that all Forums and discussion groups are public and not private communications. Further, the User acknowledges that chats, postings, conferences, e-mails and other communications by other Users are not endorsed by the International Trade Centre, and that such communications shall not be considered to have been reviewed, screened or approved by the International Trade Centre. The International Trade Centre reserves the right to remove, for any reason and without notice, any content of the Forums received from Users, including, without limitation, e-mail and bulletin board postings.

 3.0 Preservation of Immunities

(3.1) Nothing herein shall constitute or be considered to be a limitation upon or a waiver of the privileges and immunities of the International Trade Centre, which are specifically reserved.

 4.0 General

(4.1) The International Trade Centre reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any Materials in any respect. The International Trade Centre shall have no obligation to take the needs of any User into consideration in connection therewith. 

(4.2) The International Trade Centre reserves the right to deny in its sole discretion any user access to this Site or any portion thereof without notice. 

(4.3) No waiver by the International Trade Centre of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

  5.0 Official Documents

(5.1) Official documents published on this site are unofficial copies, provided for informational purposes only.

 6.0 Country and Area Nomenclature

(6.1) The designations employed and the presentation of Material in this Site do not imply the expression of any opinion whatsoever on the International Trade Centre and its parents concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. The term “country” as used in this Material also refers, as appropriate, to territories or areas. 

(6.2) The depiction and use of boundaries, geographic names and related data shown on maps and included in lists, tables, documents, and databases on this web site are not warranted to be error free nor do they necessarily imply official endorsement or acceptance by the International Trade Centre or its parent organizations. 

(6.3) The designations “developed”, “developing” regions and economies “in transition” are intended for statistical and analytical convenience and do not necessarily express a judgement about the stage reached by a particular country or area in the development process.

7.0 Data Collection

(7.1) Data Controller and Owner

‪International Trade Centre 


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(7.2) Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: email address, first name, last name, country, gender and city.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User, or collected automatically when using this Application.

Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the purpose of providing the service required by the User and improve the functionality of our website.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

(7.3) How we collect your Data

Personal data is any information relating to an identified or identifiable natural person. The type of personal data we collect depends on how you use our website and Ye! Community:

  • Information and content you provide: we collect the content and other information you provide when you sign up as a member, when you fill out a contact form, sign up as a coach or get in touch with us in other ways.
  • Your usage: we collect information about how you use Ye! Community, such as data regarding your peripheral equipment, the people that you interact with, data regarding your surfing behavior and the frequency and duration of your activities.
  • Third parties that you have linked to your profile, such as Facebook, Twitter and Linkedin, may provide us with your profile information.
  • When you volunteer with us.
  • When you sign up for events such as workshops, pitching events and webinars.

(7.4) What data we collect

When completing your application, we can collect the following categories of personal information from you:

  • First name and last name
  • Age
  • Address
  • Country
  • E-mail address
  • Phone number
  • Facebook
  • LinkedIn
  • Gender
  • Information regarding your business

(7.5) Legal basis and purposes for the processing of personal data

Under data protection laws, we are allowed to process personal data only if we can rely on one or more of the legal basis for processing. The legal basis we are most likely to rely on for processing personal data in relation to you are outlined in the following table.


Basis for processing



Processing necessary for performance of a contract with you or to take steps at your request to enter a contract

This covers carrying out our contractual duties and exercising our contractual rights.

Legal obligation

Processing necessary to comply with our legal obligations

Ensuring we perform our legal and regulatory obligations. For example, to comply with our social insurances and tax-related obligations.

Legitimate Interests

Processing necessary for our or a third party’s legitimate interests

We might have legitimate interests in carrying on, managing and administering our respective businesses effectively and properly and in connection with those interests processing your data. 

Your data will not be processed on this basis if our or a third party’s interests are overridden by your own interests, rights and freedoms.


You have given specific consent to processing your data

If we have relied on consent as a ground for processing, you may withdraw consent at any time – though if you do so that will not affect the lawfulness of what we have done before you withdraw consent.

Vital interests

Where processing is needed to protect your vital interests (or someone else’s interests) and you are not capable of giving your consent

This is only likely to apply in very exceptional circumstances such as in a medical emergency.

We set out below the typical purposes for which we process your personal data and the relevant basis for processing. We have tried to make this as comprehensive as possible but it is not possible to identify all information processed and this is not a definitive list.


Legal basis

Providing our websites and platforms: we will process your personal data to the extent necessary for the use of our websites and platforms;

  • Legitimate interest of  ITC

To manage and administer your membership application with us through Ye! Community by managing your user account

  • The performance of a contract with you.
  • The legitimate interest of ITC

Send you our communications, for example our newsletter or events

  • The performance of a contract with you.
  • The legitimate interest of ITC
  • Consent, to the extent required

Providing the possibility to match you with a coach

  • The performance of a contract with you.

To process your job application with us

  • The legitimate interest of ITC
  • The performance of a contract with you.

Managing event registrations you have signed up for

  • The performance of a contract with you.
  • Consent

When we process your personal data on the basis of consent, you have, at any time, the right to withdraw your consent.

8.0 Mode and place of processing the Data

(8.1) Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

(8.2) Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

(8.3) Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

9.0 The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Access to third party services' accounts and Contacting the User.

(9.1) Sharing with others

In some cases we share your personal data with third parties. ITC can share your personal data with:

(i)clients or partners of ITC;
(ii)third parties, as supervisory authorities and other bodies, to comply with legal obligations;

We will only transfer your personal data to the above mentioned third parties for the purposes stated in this privacy statement, and only to the extent that is permitted under the applicable law and regulations, or if ITC is obligated to provide the personal data to a competent authority.

Third parties to whom we transfer your personal data are themselves responsible for compliance with applicable data protection law. ITC is neither responsible nor liable for the processing of your personal data by these third parties.

(9.2) Transfer outside of the EEA 

To be able to provide our services, it might be necessary that we transfer your personal data to other countries, whether or not a member state of the European Union, who ensure an adequate level of protection. In that case, we will take all measures necessary to transfer the personal data in a lawful manner to such countries. If you would like to know more about how we protect your personal information when it is transferred outside the EEA, please contact us via the contact details provided below.

(9.3) Your rights

You, as a data subject, have the following rights:

(i)The right of access, this means you can make a request to obtain access to the personal data concerning you;
(ii)The right to rectification or correction of your personal data;
(iii)The right to erasure of the personal data concerning you;
(iv)The right to restriction of the processing;
(v)The right to data portability, this means that you have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit those data to another controller;
(vi)The right to object to profiling;
(vii)The right to withdraw your consent.

The above stated rights can be exercised by submitting a request to: 



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The Personal Data used for each purpose is outlined in the specific sections of this document.

10.0 Facebook permissions asked by this Application

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

The permissions asked are the following:

(10.1) Basic information

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

(10.2) Email

Provides access to the User's primary email address.

Additional information about Data collection and processing

(10.3) Legal action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

11.0 Detailed information on the processing of Personal Data

This type of services allows this Application to access Data from your account on a third party service and perform actions with it.
These services are not activated automatically, but require explicit authorization by the User.

(11.1) Access to the Facebook account (This Application)

This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook, Inc.

Permissions asked: Email.

Place of processing: US – Privacy Policy

(11.2) Access to the Twitter account (Twitter, Inc.)

This service allows this Application to connect with the User's account on the Twitter social network, provided by Twitter, Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: US – Privacy Policy

12.0 Contacting the User

Contact form (This Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: email address.

(12.1) Mailing List or Newsletter (This Application)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application.

Personal Data collected: city, country, email address, first name, gender and last name.

13.0 Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

(13.1) System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).

(13.2) Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the end of this document.

(13.3.) Cookies

Our website makes use of cookies, which collect data in order to store your preferences and to improve the functionality of our website. For more information on what cookies we use and how to control your settings, please see our cookie policy below.

(13.4) The Rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

(13.5) Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

This privacy statement was updated on 13 December 2019.

(13.6) Information about this privacy policy

The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by Iubenda and hosted on Iubenda's servers.

14.0 Cookie Policy for Ye! Community

This is the Cookie Policy for Ye! Community, accessible from

(14.1) What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

(14.2) How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

(14.3) Why We Use Cookies

The Cookies we set are functional cookies and are used for the following purposes:

1.    The cookies are placed for the sole purpose of carrying out the transmission of a communication;

2.    The cookies are necessary for the provision of online information service requested by the user; or

3.    Cookies are placed to obtain information about the quality or effectiveness of a service, provided that such cookies only have a limited impact on the user's privacy. This includes (some) analytical cookies.

(14.4) Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

(14.5) The Cookies We Set

  • Account related cookies

    If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

  • Login related cookies

    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Email newsletters related cookies

    This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

(14.6) Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

  • This site uses Hotjar to understand user behavior and optimize the user experience on the website.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {Facebook, LinkedIn}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

(14.7) More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the GDPR Cookies Policy Generator

15.0 Contact

If you have any queries relating to our processing of your personal data, you may contact us via:



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By e-mail: /

By telephone: +41 22 730 0448